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Palma, 17 of March 2020
Due to the exceptional and complicated situation that is being experienced in Spain and worldwide caused by COVID-19, we inform all our guests of the following information and decisions made by our hotel chain, following the instructions of the Government and the Ministry of Health and with the only purpose of protecting the entire population in general:
From yesterday, the HM Jaime III and HM Balanguera establishments remain closed until further notice, following the same situation as soon as possible also the HM Gran Fiesta hotel.
The hotels that remained closed for the winter season and were scheduled to open in the coming weeks, postpone their opening until further notice.
The situation of the hotels in the Dominican Republic and Mexico will be updated locally as communicated by the institutions of each country, currently keeping the establishments open with all the security and hygiene measures established by their governments.
All guests who have scheduled a reservation in our hotels for the next few weeks, can contact the reservations department of HM Hotels by email at bookinghm@hmhotels.net, where they will be attended in case they want to cancel or change the date of their reservations.
We appreciate the understanding of all our guests and we apologize for the inconvenience caused, also, we would like to mention the effort and generosity of the entire human team at HM Hotels, which is working with great dedication and unity to solve this delicate situation for everyone and we hope it can come to an end as soon as possible.
Sincerely,
The HM Hotels direction.
Avantages exclusifs de réserver sur notre site internet
Remise exclusive de 5% et accès à nos meilleures offres
Remise supplémentaire après le premier séjour Nous récompensons votre fidélité !
Late check-out gratuit (soumis à disponibilité)
Cocktail de bienvenue
Cadeau dans la chambre le jour d’arrivée (bouteille de vin mousseux, séjour minimum de 3 nuits)
Coffre-fort gratuit
De plus, profitez des avantages exclusifs offerts par chaque hôtel
Meilleur prix garanti
HM Hotels vous garantit qu’aucun autre site internet ne vous proposera nos hôtels à un meilleur tarif.
Si vous trouvez un tarif inférieur au prix le plus bas proposé sur hmhotels.net , dans les 24 heures qui suivent la réalisation de votre réservation au travers du site internet hmhotels.net, après vérification, hmhotels.net vous déduira la différence à l’issue de votre séjour à l’hôtel.
Pour utiliser la garantie du meilleur prix, suivez ces étapes simples et remplissez le formulaire suivant :
Réservez une chambre chez HM Hotels au travers de hmhotels.net.
Au cours des 24 heures qui suivent, trouvez sur un autre site internet un tarif disponible dans le même hôtel, pour le même type de chambre et aux mêmes dates.
Après vérification de la disponibilité du tarif plus économique et de la possibilité de réserver sur un autre site internet, nous vous déduirons la différence à l’issue de votre séjour dans l’hôtel.
Merci de remplir le formulaire suivant. Toutes les données sont nécessaires au traitement de votre demande.
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Palma, 17 of March 2020
Due to the exceptional and complicated situation that is being experienced in Spain and worldwide caused by COVID-19, we inform all our guests of the following information and decisions made by our hotel chain, following the instructions of the Government and the Ministry of Health and with the only purpose of protecting the entire population in general:
From yesterday, the HM Jaime III and HM Balanguera establishments remain closed until further notice, following the same situation as soon as possible also the HM Gran Fiesta hotel.
The hotels that remained closed for the winter season and were scheduled to open in the coming weeks, postpone their opening until further notice.
The situation of the hotels in the Dominican Republic and Mexico will be updated locally as communicated by the institutions of each country, currently keeping the establishments open with all the security and hygiene measures established by their governments.
All guests who have scheduled a reservation in our hotels for the next few weeks, can contact the reservations department of HM Hotels by email at bookinghm@hmhotels.net, where they will be attended in case they want to cancel or change the date of their reservations.
We appreciate the understanding of all our guests and we apologize for the inconvenience caused, also, we would like to mention the effort and generosity of the entire human team at HM Hotels, which is working with great dedication and unity to solve this delicate situation for everyone and we hope it can come to an end as soon as possible.
Sincerely,
The HM Hotels direction.
